Our Services
• Our Engineers
Hand picked
Best engineers in the country
Totally consumer focused
Full forecourt knowledge
Reactive, responsive and reliable
Fully qualified
Passport qualified
Complying with full Heath and Safety legislation
Can be contacted at all times - Online(PDA)
Customer satisfaction forms
Escalation reporting
Strategically located
Full UK coverage
• Remote Independent Epos Support
Means any of our engineers where ever they are can connect directly to your site and deal with a problem within minutes of receiving your call. Our engineers will then access the problem and will either fix the problem there and then or immediately send your details to your nearest engineer via e-mail to their PDA ensuring a fast and effective response.
Means any of our engineers where ever they are can connect directly to your site and deal with a problem within minutes of receiving your call. Our engineers will then access the problem and will either fix the problem there and then or immediately send your details to your nearest engineer via e-mail to their PDA ensuring a fast and effective response.
• Field Service Maintenance
If a problem extends the abilities of remote support one of our engineers will visit your site. Here they can use their full knowledge of:
Gauges
Epos/Chip and Pin
Pumps
Controllers
If a problem extends the abilities of remote support one of our engineers will visit your site. Here they can use their full knowledge of:
Gauges
Epos/Chip and Pin
Pumps
Controllers
• Pump Work Including Accident Damage
Our engineers are qualified to deal with all pump maintanance including any accidental damage that may occur with customers. Once a call is made to our support team and details are instantly forwarded to an engineer they can then locate the spares you require from one of our many storage houses and be at your site faster then any other support team.
Our engineers are qualified to deal with all pump maintanance including any accidental damage that may occur with customers. Once a call is made to our support team and details are instantly forwarded to an engineer they can then locate the spares you require from one of our many storage houses and be at your site faster then any other support team.
• Installations and Back Office Work
These being the hardest to deal with in terms of deadlines and time management we have a system in place that has been developed over time and works better then no other. Due to the experience from all members of Epos Engineers, Installations and Back Office work can be dealt with in a time efficient way whilst offering a high standard of expertise.
These being the hardest to deal with in terms of deadlines and time management we have a system in place that has been developed over time and works better then no other. Due to the experience from all members of Epos Engineers, Installations and Back Office work can be dealt with in a time efficient way whilst offering a high standard of expertise.
• Provision of Spares
Epos Engineers has a number of storage houses around the UK, all containing a wide selection of spares covering most pump types, EPOS systems with chip and pin, forecourt components and many others. This ensures our engineers can reach you with the equipment they need faster then any other support team.
• Spares
Recorded by system
Serial number controlled
Asset register
Maintenance stock retained
Obsolete stock retained
Epos Engineers has a number of storage houses around the UK, all containing a wide selection of spares covering most pump types, EPOS systems with chip and pin, forecourt components and many others. This ensures our engineers can reach you with the equipment they need faster then any other support team.
• Spares
Recorded by system
Serial number controlled
Asset register
Maintenance stock retained
Obsolete stock retained
• PAT Testing
Testing all electrical equipment ensuring they work safely.
Testing all electrical equipment ensuring they work safely.
Copyright 2005 Epos Engineers. All rights reserved.